3 Tell-tale Signs your Staff are Busting your Bottom Line

3 Tell-tale Signs your Staff are Busting your Bottom Line

Without an impactful, positive customer service experience- your company will lose a loyal customer base, decrease referrals and recommendations, and your online brand reputation will suffer. Here are three ways to determine if your staff are busting your bottom line.

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Imitation Is A Form of Flattery. Five Tips to Overcome Competitor Copycats

Imitation Is A Form of Flattery. Five Tips to Overcome Competitor Copycats

For every good idea, there are copycats. While at the moment you may feel frustrated, bamboozled, or just flat out annoyed we want to assure you that yes you- the original- got it right. The competition copying your idea is your validation. Here are five tips to keep your ace in the hole and overcome copycat syndrome:

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How Your Menu Can Transform A Guest's Experience

How Your Menu Can Transform A Guest's Experience

Eaters research two areas before deciding on a dining destination, reviews and the menu. A menu is much more than words on a paper, it can convey many things: personality, level of care put into each dish, and the type of experience you aim to deliver to your guests. Transform your guest’s experience with these simple design ideas for your next menu.


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Embrace the Impact of Online Reviews

Embrace the Impact of Online Reviews

When was the last time you Googled your business? Did you notice that 5-star rating on the right side? Are you happy with it? Your brand credibility depends on this simple stat. 90% of consumers read online reviews before visiting a business. Here’s how to embrace the power of online reviews and leverage them to your business’s advantage.

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